Quality Policy

NewCytech Business Solutions Ltd is member of the Logicom Group, the largest business information technology company in Cyprus, offering innovative products and versatile services to clients in a broad range of industries.

NewCytech is fully committed to providing products and services that consistently meet the contractual requirements of all our customers.
In support of our philosophy ‘The Customer is First’, we are committed to the following principles:
• We will place our customers first in all that we do.
• We aim to provide our customers with service that consistently meets or exceeds requirements and expectations, whilst encouraging feedback on our performance to enable us to continually improve.

It is the policy of the Company to achieve this through the continuous improvement of the Company’s activities by the planning, setting and implementation of specified and measurable quality objectives by the Management Team and the regular review of the effectiveness of the management system via the Management Review process.
We are committed to complying with requirements and establishing and reviewing quality objectives whilst continuously improving the effectiveness of our Management System.
• We train and educate our staff to be customer focused and responsible for the Quality Management System.
• We aim to provide a working environment where effort and co-operation are rewarded and remain as a company who cares about their people and services.

It is the intent of the Company that its management system will at a minimum, satisfy the requirements of its customers, the ISO 9001:2015 Quality Management System’s standard, and all legal and regulatory requirements. Also, consideration and care is given to aspects concerning ergonomics, health & safety, labor, environment, and ethics.

All the employees of the company have been informed about the quality policy of the company and have been trained accordingly in order to be able to apply the quality system and each and every one has the responsibility of the effective and efficient application of these policies on their jobs.

This policy is reviewed to ensure that is relevant to and in compliance with the activities of the Company.